What information do we collect?
We collect personal information from you when you register on our site, place an order or subscribe to our newsletter. When registering as a customer or ordering on our website, you will be asked to enter personal information such as, but not limited to, your name, email address, mailing address, phone number and credit card details.
Cookies must be used to enable you to choose the product, place them in the online shopping cart and purchase products. They do not infiltrate your hard drive to gather your confidential information.
What do we use your information for?
The information you send us is used to process your order, contact you when necessary or to keep you updated via our emailed newsletters. These may include promotional details, special offers or other information that we think may be of interest.
If you subscribe to our newsletter, we will email you with details approximately every 3 months regarding our products and services, special offers and/or information about our business. Please also “like” our Facebook page to keep up to date with our new products and information on our business.
Your information will be not be sold, transferred or shared with another company for any reason without your consent, other than for the purpose of processing and delivering your purchased item.
Your security is very important to us. We take every precaution to ensure your details are kept secure when you place an order or enter, submit or access your personal information.
Our security measures include: password protected databases; Secure Sockets Layered (SSL) technology for full encryption; and PCI scanning for protection from hackers and other vulnerabilities.
Our secure server ensures all supplied credit information is transmitted via SSL technology and then encrypted into our payment gateway provider’s database. This database is only accessible by those authorised with special access rights, who are required to keep the information confidential.
After a transaction has been processed, your credit card or other financial information will not be stored on our servers.
If you are under the age of 18, please have a parent or guardian complete the details for you. Do not submit your personal information on our website.
We do not knowingly or intentionally collect personal information from children under the age of 18.
By using our website, you confirm that you are over the age of 18 or are using our website with the supervision of a parent or guardian.
Using your finished bobblehead on our website
By agreeing to this policy and the terms and conditions on this website, you authorise us to use an image or images of the completed bobblehead on our website to advertise finished products for potential customers to view, unless notified otherwise. If you do not want us to use your bobblehead, please email us at firstname.lastname@example.org
For promotional purposes, we may request a testimonial that reflects your satisfaction with our products and service. If you are happy to assist, the testimonial may be published on our website and/or Facebook page, mentioning your name and state of residence. However, you may remain anonymous or restrict your identity to your first name only. Please advise us of this when you send us your testimonial and we will respect your wishes.